Introduction

AFH Facility Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you contact us or request a quote, we may collect personally identifiable information, such as:

Name
Email address
Phone number
Business name and address
Details about your cleaning requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type
Operating system
Access times
Pages viewed

How We Use Your Information

We may use the information we collect for various purposes, including to:

Respond to your enquiries and provide quotes
Deliver the services you request
Send you marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

With service providers who assist in operating our business
To comply with legal obligations
To protect our rights and safety
With your consent

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under Australian Privacy Laws, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@afhservices.com.au
Phone: 1300 573 797
Address: 3 Kelso Cres, Moorebank NSW 2170